xviii, 666 pages : 28 cm Designed to be a personal workbook as well as a classroom text, this volume assists readers to become more aware of themselves and others. The authors help students explore, experiment, test, and apply the scholarly theories and ideas within the world of human relations and personal adjustment. This text/workbook encourages the learner to think critically, work through problems logically, and make connections with the real world. This work integrates activities each chapter for readers to pause and reflect on the personal application of the concepts and theories presented. This book allows the reader to write and assess the personal value or meaning gained from the concepts presented. Features new coverage of tolerance, acceptance, appreciation of differences, tips for happiness, and much more Includes bibliographical references (pages 617-643) and index [1.] Getting acquainted with ourselves and others. What is human relations? -- Self-disclosure -- Do you know yourself? -- Do you need to disclose? -- The Johari window -- Relationship building -- Five dominant patterns of relationships -- Loneliness -- What should a relationship provide? -- Mutual reward theory (MRT) -- The fear of getting acquainted -- shyness -- Perceptual awareness -- People perception -- Tolerance, acceptance, and appreciation of differences -- Can I change my image? -- Developing new relationships -- [2.] Self-awareness. "Self-image" development -- Significant others -- Personality development -- Adler's individual psychology theory -- Erikson's eight stages of psychosocial development -- Trait theory -- Personality types -- Strengths-based psychology -- Carl Rogers: self-theory -- humanistic approach -- Viktor Frankl: search for meaning -- Virginia Satir: self-worth -- How do our thoughts and our environment relate to the development of our personality? -- How did I get to be the person I am today? -- Cognitive and social learning theories -- The self -- Find your real self -- Self-esteem -- Individualism vs. collectivism -- The real journey -- [3.] Who's in control? Self-control or external control -- Are you an internal or external? -- Perceived control or lack of control -- Outcome -- Who's in control? -- Two explanatory styles -- Social learning theory -- How does learning theory influence your life? -- What gets your attention? -- Learning theory -- What are the consequences? Self-control in everyday living -- A self-change program -- Just do it! -- [4.] Dealing with emotions. What are emotions? -- Characteristics of emotions -- Types of emotions -- Living with problem emotions -- Fear -- Anxiety -- Anger -- Guilt and shame -- Grief and bereavement -- Love -- Development of emotions -- Emotional intelligence -- The costs of denying emotions -- Getting out of emotional debt -- Guidelines for dealing with your emotions -- Understanding culture and emotion -- Benefits of expressing your feelings -- Forgiveness -- the healing process -- [5.] Interpersonal communication. Why do we need to communicate? -- Why is communication difficult? -- What is involved in the communication process? -- One- and two-way communication -- Nonverbal communication -- Conscious nonverbal communication -- Subliminal nonverbal communications -- Verbal communication -- Technology and communication -- Gender and communication -- Listening (what did you say?) -- Barriers to listening -- Styles of responding -- Active listening -- empathetic listening -- Which style of responding do you use? -- Person-to-person communication [6.] Developing close relationships. The development of a relationship -- Becoming friends -- Dating and mate selection -- Becoming lovers -- Becoming committed -- Is love a feeling or a decision? -- Marital adjustment -- Marital conflict -- Communication problems -- Family and domestic violence -- Codependence -- What's the green-eyed monster? -- Growing apart -- [7.] Resolving interpersonal conflict. What is conflict? -- What causes conflict? -- The realities of conflict -- Positive effects of conflict -- Negative effects of conflict -- What is your style of conflict management? -- Behavior styles -- Passive/nonassertive style of conflict resolution -- Aggressive style of conflict resolution -- Assertive style of conflict resolution -- The styles in action -- Learning to be assertive -- Suggestions for delivering an assertive "i" message -- How to say no without feeling guilty -- Gender and conflict management -- Culture and conflict management -- Mastering interpersonal conflict -- Steps for win-win conflict resolution -- When conflicts cannot be resolved -- [8.] Managing stress and wellness. What is stress? -- Types of stress -- Causes of stress -- The effects of stress -- Physical effects of stress -- Behavioral effects of stress -- Personality types -- PTSD, negative, and defensive coping -- Gender, culture, and stress -- What affects the way individuals cope with stress? -- Dealing with stressful thoughts and feelings -- The power of self-talk -- What is the difference in irrational and rational beliefs -- self-talk? -- Characteristics of irrational and rational self-talk -- Disputing irrational beliefs -- Tips for managing stress -- The relaxation response -- [9.] Values, ethics, and choices. What are values? -- Types of value systems -- How do values develop? -- The influence of other factors -- What are my values? -- Clarifying your personal values -- Value indicators -- We learn to value what we suffer for -- Making ethical choices -- The importance of meaning and purpose -- [10.] Life planning. Learning to take risks -- What motivates you? -- Maslow's hierarchy of needs -- Plan your life like you would a vacation -- What is a goal? -- Setting your goals: what do you want? -- Contributors to success -- The time in your life -- Culture and the organization of time -- Creating harmony in your life -- Effective life planning: it's all up to you! -- Happiness and well-being -- Myths and truths about happiness -- Who is happiest? -- Ways to be happy -- Breathe easy