pages cm "A core textbook for all modules in organizational behaviour offering a balance of critical and managerial perspectives, a keen focus on ethics and diversity, international research and examples, and new video interviews with business managers which demonstrate how key theories come together in practice to inform everyday life in an organization. "-- Machine generated contents note: -- PART I FOUNDATIONS OF WORK AND ORGANIZATIONS -- 1. Introducing contemporary organizational behaviour -- 2. The social nature of work -- 3. Studying work and organizations -- PART II INDIVIDUALS IN THE WORKPLACE -- 4. Personality and self-identity -- 5. Perception and emotions -- 6. Motivation -- 7. Learning -- 8. Class, gender, race and equality -- 9. Diversity and people management *SIGNIFICANTLY REWORKED -- PART III GROUP DYNAMICS AND MANAGEMENT PROCESSES -- 10. Groups and teams -- 11. Communication -- 12. Leadership -- 13. Decision-making, ethics and social responsibility -- 14. Power, politics and conflict -- PART IV ORGANIZATION DESIGN AND CHANGE -- 15. Structure -- 16. Technology -- 17. Culture -- 18. Change *NEW -- Bibliography -- Glossary -- Index of personal names -- Subject index