1 online resource (245 p.) For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company.This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to: Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.Communicate to every employee his or her role in achieving the company vision.Closely monitor performance using carefully devised measures of progress.Learn how Hoshin Kanri can increase your company's responsiveness to social, economic, and technical changes through flexible strategic management. (Originally published by the Japanese Standards Association) Description based upon print version of record Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Tables and Figures -- Publisher's Message -- Preface -- Contributors -- Introduction -- Chapter 1: TQM and Hoshin Kanri -- Hoshin Kanri and Target Control -- Target and Policy -- Target Deployment -- Means Deployment -- Target Deployment and Means Deployment -- Hoshin Kanri and Control Items -- Hoshin Kanri and QC Circles -- Chapter 2: Promotion of Hoshin Kanri -- Overall Control System -- Hoshin Kanri: Basic Concept -- Hoshin Kanri as a Part of TQM -- Basic Promotion of Hoshin Kanri Chapter 3: Control Items for Hoshin Kanri -- The Role of Control Items in Hoshin Kanri Systems -- Definition of a Control Item -- System of Control Items -- Concept of Control Items -- Advantages of Determining Control Items -- The Origin of Control Items in Hoshin Kanri -- Target Deployment and Control Items -- Operation Zelcoba -- Coordinating the Target-Means and Control Items -- Planned Policy, Coordination, Determination -- Implementing the Policy -- Evaluating the Progress of Implementation -- Deployment of the Target-Means and Control Items -- Hoshin Kanri and the Seven New QC Tools Method of Determining and Using the Control Items -- Points of Caution for Determining Control Items -- Using Control Items -- The Concept of Control Levels -- How to Determine Control Levels -- Chapter 4: Hoshin Kanri with Daily Control, Gross-functional Management, and Work Plans -- Hoshin Kanri and Daily Control -- Hoshin Kanri and Cross-functional Management -- Cross-functional Policy and Departmental Policy -- Hoshin Kanri and Work Plans -- Merging Hoshin Kanri and the Work Plan -- Chapter 5: Implementation of Hoshin Kanri: Case Studies -- Case Study 1: Hoshin Kanri at Aisin-Takaoka Management Strategy -- Types of Policy and Definitions -- Features of Annual Hoshin Kanri -- Planning the Annual Company Policy -- Case Study 2: Hoshin Kanri at Toppan Printing -- Case Study 3: Hoshin Kanri at Hokuriku Kogyo -- Case Study 4: Hoshin Kanri at Kobayashi Kosei -- Planning the Annual Policy -- Deployment of the Annual Policy -- Evaluation of Policy Fulfillment -- Chapter 6: Hoshin Kanri as a Part of TQM: A Roundtable Discussion -- Introductory Remarks -- Fundamental Issues -- How to Determine Target Values and Means -- How to Determine the Control Items How to Effectively Use Control Items -- Relationship of Hoshin Kanri to Daily Management -- Relationship to Cross-functional Management -- QC for Strategic Management -- Importance of the QC Approach -- Appendix 1: History of Hoshin Kanri -- The Impetus to Systemize Hoshin Kanri -- Relationship between Hoshin Kanri and Target Control -- Relationship between Hoshin Kanri and QC Circles -- Appendix 2: Chronology of Hoshin Kanri -- Appendix 3: Management Strategies -- The Era of Strategic Management -- Bibliography -- About the Author/Editor-in-Chief -- Index Includes bibliographical references (pages 193-199) and index